{"id":22598,"date":"2025-11-12T06:15:07","date_gmt":"2025-11-12T06:15:07","guid":{"rendered":"https:\/\/honeywellpluggedin.ca\/?page_id=22598"},"modified":"2025-11-12T09:11:31","modified_gmt":"2025-11-12T09:11:31","slug":"hy013_hy023_faqs","status":"publish","type":"page","link":"https:\/\/honeywellpluggedin.ca\/fr\/hy013_hy023_faqs\/","title":{"rendered":"Honeywell Comfort Control\u2122 Tower Fan &amp; Electronic Tower Fan (HY013\/HY023)"},"content":{"rendered":"<p>[et_pb_section fb_built=\u00a0\u00bb1&Prime; specialty=\u00a0\u00bbon\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb7px||15px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_4&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_sidebar area=\u00a0\u00bbet_pb_widget_area_2&Prime; disabled_on=\u00a0\u00bbon|off|off\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_sidebar][\/et_pb_column][et_pb_column type=\u00a0\u00bb3_4&Prime; specialty_columns=\u00a0\u00bb3&Prime; _builder_version=\u00a0\u00bb4.16&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb custom_padding__hover=\u00a0\u00bb|||\u00a0\u00bb][et_pb_row_inner _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb11px||0px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column_inner saved_specialty_column_type=\u00a0\u00bb3_4&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text module_class=\u00a0\u00bbfaq-title\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb header_text_color=\u00a0\u00bb#005dba\u00a0\u00bb header_2_font=\u00a0\u00bb||||||||\u00a0\u00bb header_2_text_color=\u00a0\u00bb#005dba\u00a0\u00bb header_2_font_size=\u00a0\u00bb28px\u00a0\u00bb custom_margin=\u00a0\u00bb||38px||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h1 class=\"c-primary\" data-content-type=\"heading\" data-appearance=\"default\" data-element=\"main\" data-pb-style=\"618E2509C6A3A\">Honeywell Comfort Control\u2122 Tower Fan &amp; Electronic Tower Fan (HY013\/HY023)<\/h1>\n<h2 class=\"c-primary\" data-content-type=\"heading\" data-appearance=\"default\" data-element=\"main\" data-pb-style=\"618E2509C6A3A\"><\/h2>\n<p>[\/et_pb_text][\/et_pb_column_inner][\/et_pb_row_inner][et_pb_row_inner _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb10px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column_inner saved_specialty_column_type=\u00a0\u00bb3_4&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_accordion toggle_icon=\u00a0\u00bb&#xf067;||fa||900&Prime; module_class=\u00a0\u00bbaccordion-module \u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb closed_toggle_font=\u00a0\u00bb|600|||||||\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; global_colors_info=\u00a0\u00bb{}\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;][et_pb_accordion_item title=\u00a0\u00bbQuestion: How Do I Register My Product For Warranty?\u00a0\u00bb open=\u00a0\u00bbon\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#005dba\u00a0\u00bb toggle_icon=\u00a0\u00bb&#xf067;||fa||900&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb5px||15px||false|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; border_width_all=\u00a0\u00bb0px\u00a0\u00bb border_width_left=\u00a0\u00bb2px\u00a0\u00bb border_color_left=\u00a0\u00bb#005dba\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb toggle_text_color=\u00a0\u00bb#005dba\u00a0\u00bb toggle_font=\u00a0\u00bb|700|||||||\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<span>Answer: Please go to\u00a0<\/span><a href=\"\/warranty-registration\">warranty-registration<\/a><span>\u00a0to register your product to receive product information updates as well as the chance to receive special promotional offers.<\/span>[\/et_pb_accordion_item][et_pb_accordion_item title=\u00a0\u00bbQuestion: How Do I Assemble My Fan?\u00a0\u00bb open_toggle_text_color=\u00a0\u00bb#005dba\u00a0\u00bb toggle_icon=\u00a0\u00bb&#xf067;||fa||900&Prime; _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_margin=\u00a0\u00bb||||false|false\u00a0\u00bb custom_padding=\u00a0\u00bb5px||15px||false|false\u00a0\u00bb hover_enabled=\u00a0\u00bb0&Prime; border_width_all=\u00a0\u00bb0px\u00a0\u00bb border_width_left=\u00a0\u00bb2px\u00a0\u00bb border_color_left=\u00a0\u00bb#005dba\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb toggle_text_color=\u00a0\u00bb#005dba\u00a0\u00bb toggle_font=\u00a0\u00bb|700|||||||\u00a0\u00bb open=\u00a0\u00bboff\u00a0\u00bb sticky_enabled=\u00a0\u00bb0&Prime;]<\/p>\n<div data-role=\"content\" role=\"tabpanel\" aria-hidden=\"false\">\n<div data-content-type=\"text\" data-appearance=\"default\" data-element=\"main\" data-pb-style=\"618E2509D3E00\">\n<p>Answer: Please go to<span>\u00a0<\/span><a href=\"\/warranty-registration\">warranty-registration<\/a><span>\u00a0<\/span>to register your product to receive product information updates as well as the chance to receive special promotional offers.<\/p>\n<\/div>\n<\/div>\n<div data-role=\"collapsible\" role=\"tab\" data-collapsible=\"true\" aria-selected=\"true\" aria-expanded=\"true\" class=\"allow active\" tabindex=\"0\">\n<div class=\"trigger-style-plus-minus\" data-element=\"trigger\">\n<p data-element=\"title\">Question: How Do I Assemble My Fan?<\/p>\n<\/div>\n<\/div>\n<div data-role=\"content\" role=\"tabpanel\" aria-hidden=\"false\">\n<div data-content-type=\"text\" data-appearance=\"default\" data-element=\"main\" data-pb-style=\"618E2509D3E1F\">\n<p>Answer:<\/p>\n<p>A Phillips head screwdriver is required for assembly and is not included with the fan purchase.<\/p>\n<p><span data-pb-style=\"618E2509D3E2F\"><strong>Pedestal Assembly:<\/strong><\/span><\/p>\n<p>Place the power cord through the center of the front and rear pedestal assemblies with the screw hole openings facing towards the fan.<\/p>\n<p>Align the front and rear pedestal assembly and firmly snap together<\/p>\n<p><span data-pb-style=\"618E2509D3E3E\"><strong>Securing the Tower Fan to the Pedestal:<\/strong><\/span><\/p>\n<p>Gently turn fan upside down.<\/p>\n<p>Line up the 3 screw holes on the pedestal with the 3 screw holes on the bottom of the fan housing. Use the 3 (M5 x 12) screws included in the box and a Phillips head screwdriver to secure the pedestal to the fan housing<\/p>\n<p><strong><span data-pb-style=\"618E2509D3E4D\">Base Assembly:<\/span><\/strong><\/p>\n<p>With the fan in the upside-down position, pass the power cord through the recessed slot located in the center of the rear base assembly<\/p>\n<p>Align the rear and front base assembly and firmly snap together by pushing the 4 round extrusion into the adjacent circles of the connecting pieces<\/p>\n<p><span data-pb-style=\"618E2509D3E5C\"><strong>Securing the Tower Fan to the Base:<\/strong><\/span><\/p>\n<p>Align the 3 screw holes in the bottom of the pedestal with the 3 screw holes located on the base. Using the 3 (M5 x 12) screws and Phillips head screwdriver, secure the base into the bottom portion of the fan housing<\/p>\n<p>Place the power cord through the cut out on the bottom of the base. Gently pull any slack out of the power cord and place the cord securely in the power cord holding bracket<\/p>\n<p>Place the fan right side up. Your fan is now ready for use.<\/p>\n<\/div>\n<\/div>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][et_pb_sidebar area=\u00a0\u00bbet_pb_widget_area_3&Prime; disabled_on=\u00a0\u00bboff|on|on\u00a0\u00bb _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_sidebar][\/et_pb_column_inner][\/et_pb_row_inner][\/et_pb_column][\/et_pb_section][et_pb_section fb_built=\u00a0\u00bb1&Prime; module_class=\u00a0\u00bbfaq-icon-row\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb background_color=\u00a0\u00bb#f3f3f3&Prime; custom_margin=\u00a0\u00bb||3em||false|false\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_row _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb13px||6px|||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb4_4&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3 style=\"text-align: center;\"><span>Can&rsquo;t find what you&rsquo;re looking for? No problem! Send us an email or give us a call.\u00a0<\/span><\/h3>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][et_pb_row column_structure=\u00a0\u00bb1_3,1_3,1_3&Prime; module_class=\u00a0\u00bbfaq-icon-columns\u00a0\u00bb _builder_version=\u00a0\u00bb4.27.4&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb custom_padding=\u00a0\u00bb11px|||||\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/honeywellpluggedin.ca\/wp-content\/uploads\/Email_80x80.png\u00a0\u00bb title_text=\u00a0\u00bbEmail_80x80&Prime; align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3 style=\"text-align: center;\"><span style=\"text-decoration: underline;\"><a href=\"\/contact-us\">Email Us<\/a><\/span><\/h3>\n<p style=\"text-align: center;\">Fill out our form and we&rsquo;ll respond via email within 24-48 hours.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/honeywellpluggedin.ca\/wp-content\/uploads\/Call_Us_80x80.png\u00a0\u00bb title_text=\u00a0\u00bbCall_Us_80x80&Prime; align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3 style=\"text-align: center;\"><span style=\"text-decoration: underline;\"><a href=\"tel:1-800-477-0457\">Call Us<\/a><\/span><\/h3>\n<p style=\"text-align: center;\"><a href=\"tel:1-800-477-0457\">1-800-477-0457<\/a><br \/>Monday &#8211; Friday<br \/>9:00 am- 5:00 pm EST<\/p>\n<p>[\/et_pb_text][\/et_pb_column][et_pb_column type=\u00a0\u00bb1_3&Prime; _builder_version=\u00a0\u00bb4.21.0&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][et_pb_image src=\u00a0\u00bbhttps:\/\/honeywellpluggedin.ca\/wp-content\/uploads\/warrantyreg_pur.png\u00a0\u00bb title_text=\u00a0\u00bbwarrantyreg_pur\u00a0\u00bb url=\u00a0\u00bb\/support\u00a0\u00bb align=\u00a0\u00bbcenter\u00a0\u00bb _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb][\/et_pb_image][et_pb_text _builder_version=\u00a0\u00bb4.23.1&Prime; _module_preset=\u00a0\u00bbdefault\u00a0\u00bb link_option_url=\u00a0\u00bb\/support\u00a0\u00bb global_colors_info=\u00a0\u00bb{}\u00a0\u00bb]<\/p>\n<h3 style=\"text-align: center;\"><span style=\"text-decoration: underline;\"><a href=\"\/warranty-registration\">Register Your Product<\/a><\/span><\/h3>\n<p style=\"text-align: center;\">Be sure to have the product name or model #, place of purchase and date code when filling out the form.<\/p>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Honeywell Comfort Control\u2122 Tower Fan &amp; Electronic Tower Fan (HY013\/HY023) Answer: Please go to\u00a0warranty-registration\u00a0to register your product to receive product information updates as well as the chance to receive special promotional offers. Answer: Please go to\u00a0warranty-registration\u00a0to register your product to receive product information updates as well as the chance to receive special promotional offers. Question: [&hellip;]<\/p>\n","protected":false},"author":10,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-22598","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v26.9 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Honeywell Comfort Control\u2122 Tower Fan &amp; Electronic Tower Fan (HY013\/HY023) - Honeywell Plugged In CA<\/title>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Honeywell Comfort Control\u2122 Tower Fan &amp; Electronic Tower Fan (HY013\/HY023) - Honeywell Plugged In CA\" \/>\n<meta property=\"og:description\" content=\"Honeywell Comfort Control\u2122 Tower Fan &amp; Electronic Tower Fan (HY013\/HY023) Answer: Please go to\u00a0warranty-registration\u00a0to register your product to receive product information updates as well as the chance to receive special promotional offers. 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Answer: Please go to\u00a0warranty-registration\u00a0to register your product to receive product information updates as well as the chance to receive special promotional offers. 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